Common questions

Frequently asked questions

Everything families ask us before booking a caregiver or nurse.

Hamro Care provides a wide range of home healthcare and support services, including nursing care, elderly care, health monitoring, physiotherapy, post-hospitalization care, chronic care management, medication support, sample collection and laboratory coordination, care coordination, emergency coordination, medical equipment support, and digital health record services.

Our services are designed for seniors, patients recovering from illness or surgery, individuals living with chronic health conditions, people requiring nursing or rehabilitation support, and families seeking professional healthcare assistance for their loved ones at home.

Yes. Hamro Care specializes in delivering professional healthcare and support services directly in the comfort of your home, helping individuals receive quality care without unnecessary travel or hospital visits.

Yes. Our healthcare professionals and caregivers are carefully selected, trained, and matched according to the needs of each client. We are committed to maintaining high standards of professionalism, compassion, and reliability.

Absolutely. Through our Digital Health Record platform and regular care updates, authorized family members can stay informed about their loved one's health, care activities, and progress, no matter where they are located.

Our team can assess your situation and recommend the most appropriate care plan based on your loved one's health condition, daily support needs, recovery goals, and personal preferences.

Yes. Every individual has unique healthcare needs. We create personalized care plans that can be adjusted based on health conditions, recovery progress, family requirements, and the level of support needed.

Yes. We offer both short-term and long-term care services. Whether someone requires temporary support after surgery or ongoing assistance for a chronic condition or aging-related needs, we can tailor a care plan accordingly.

In an emergency, immediate medical attention should always be sought first. Hamro Care's Emergency Coordination Service can help families coordinate urgent care, communicate with healthcare providers, arrange support, and stay informed throughout the situation.

Getting started is simple. Contact our team by phone, WhatsApp, email, or through our website. We will discuss your needs, answer your questions, and help you choose the most suitable care services for you or your loved one.

The cost of care depends on the type of service, duration of support, and individual care requirements. We provide clear and transparent pricing before services begin, ensuring there are no unexpected surprises.

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